Published on 23 June 2023
MidCoast Council’s Tea Gardens Customer Service Point and Library will close temporarily for major overhauls to their information technology systems.
The affected facilities are the Tea Gardens Library at 135 Marine Parade and Council’s Customer Service Point at 245 Myall Street, Tea Gardens.
“These upgrades will benefit both staff and the Tea Gardens community,” said MidCoast Council’s Director of Liveable Communities, Paul De Szell.
“We are making improvements to the speed, security, and reliability of our computer systems.”
This work has been scheduled for a period of low activity at the customer service point and library to minimise the impact on the community and staff. Due to the extensive nature of the work involved, it will not be possible to complete it outside normal operating hours.
Library staff will shift to a pop up workstation within the library foyer for collection and returns only. This service will operate Wednesday 26 July, Friday 28 July, Monday 31 July, 10am – 12pm and 2pm – 4pm, closed on Saturday 29 July. For safety reasons, community members will not be able to go beyond the library foyer during works. All usual activities and events scheduled for this period will be cancelled.
Services at the MidCoast Council Customer Service Point will be temporarily suspended, with customers asked to direct calls to the MidCoast Council Customer Service and Administration Centre at Taree on (02) 7955 7777, email [email protected] or use the report and request form Water and sewer service faults should be directed to 1300 133 455. For MidCoast Assist phone 1300 658 830.